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Hi -

I just installed The Sims 3 tonight (from a disc), and I'm having some trouble with the launch.

When I click my taskbar shortcut, it opens the Sims Launcher just fine, and I'm able to start the game. The EA logo appears, followed by the Sims 3 logo and introduction video. After the video, however, the cursor loading icon pops up on a black screen, freezes, and then the game kills my monitor's video input. I can still hear the music in the background, so I know that the process is still running, but all of my other Windows hotkeys are frozen and I'm unable to restore the system. Each time this occurs, I have to hard boot my PC, and it's getting extremely irritating. I have a feeling that it's related to the game's default resolution, which is probably incompatible with my monitor, but how am I supposed to change it if the game won't even load? What could be causing this, and how can I fix it?

General Information:
- The game is patched to the latest version. (1.29.55.014001)
- My PC's video drivers are up-to-date.
- There are no excess processes running in the background.
- I have checked and re-checked my monitor's cables, and they are not the problem.

PC Specs:
- OS: Windows 7 Professional x64
- CPU: Intel i7 930 @ 3.0GHz (8 cores)
- RAM: 6GB DDR3
- Motherboard: ASUS Rampage III Extreme
- Sound: On-board
- Video: NVIDIA GeForce 260 GTX x2 (SLI-bridged)
- Monitor: I-INC 28" 1920x1200 16:10 w/ VGA input

Thanks for any input.

Hello!

The problem might be that the game is trying to load pictures and stuff for the EA in-game store from the internet, and it crashes when it takes too long.

Go to Documents\Electronic Arts\The Sims 3 and open the file called Options.ini (it should open in Notepad). Then find "enableingamestore = 1". Change the 1 for 0 and save.

Then you should be able to load the game if that was the problem. Good luck!

Did it work?

(22-02-2012 11:08 PM)Cororon Wrote: [ -> ]Did it work?

If you click on his/her name tag, he's not been back.

(25-02-2012 09:37 PM)WaffenThinMint Wrote: [ -> ]

(22-02-2012 11:08 PM)Cororon Wrote: [ -> ]Did it work?

If you click on his/her name tag, he's not been back.

Yes I know.

i think i might have the same problem, i am going to see if this works, wish me luck!

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tried it, it doesn't work D:

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wait, it was mods =d didn't update them

I'm glad I could help. :smiley-hug002:

Squishtasic :animal0075: