I've just reinstalled Sims 2 with all expansion packs up to Bon Voyage, but I'm getting a crash to desktop when I start the game.
I get a split second of black, then a split second of sims-blue followed immediately by the Windows "BONK" error sound and then I'm back to desktop. This all takes about 2 seconds.
I've tried all the "idiot" solutions already and been all over the internet so now I'm making my own topic and hoping someone can make something out of my logs.
dateline= Wrote:Exception time: 11/22/2009, at 21:21:21.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 828 (0x0000033c).
Version information:
Application/module path: C:\Program Files\EA GAMES\The Sims 2 Bon Voyage\TSBin\Sims2EP6.exe
Application/module version name: The Sims 2 EP6
Application/module version: 1.10.0.111
System version: Windows NT 5.1
System memory: 2048 Megabytes total, 1480 Megabytes free.
Application/module configuration: ReleaseSRT
Extra Exception Data:
Shutdown: 0
HostName: CENSORED
MemoryUsage: 71184K
Neighborhood Name:
Neighborhood Prefix:
Lot Name:
Extra Exception Data End:
Exception module: .
Exception address: 0x101973e7. Section:Offset: 0x00:0x00000000.
Registers
EAX: 00000001
EBX: 00000000
ECX: 00000012
EDX: 7c90e514
ESI: 48010855
EDI: 00010000
CS:EIP: 001b:101973e7
SS:ESP: 0023:08e5ff6c EBP:08e5ffb4
DS:0023 ES:0023 FS:003b GS:0000
Flags: 00010246
Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 59011072 Sims2EP6.exe C:\Program Files\EA GAMES\The Sims 2 Bon Voyage\TSBin\Sims2EP6.exe
0x7c900000 729088 ntdll.dll C:\WINDOWS\system32\ntdll.dll
0x7c800000 1007616 kernel32.dll C:\WINDOWS\system32\kernel32.dll
0x77dd0000 634880 ADVAPI32.dll C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 598016 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 69632 Secur32.dll C:\WINDOWS\system32\Secur32.dll
0x73b50000 94208 AVIFIL32.dll C:\WINDOWS\system32\AVIFIL32.dll
0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll
0x7e410000 593920 USER32.dll C:\WINDOWS\system32\USER32.dll
0x77f10000 299008 GDI32.dll C:\WINDOWS\system32\GDI32.dll
0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll
0x774e0000 1298432 ole32.dll C:\WINDOWS\system32\ole32.dll
0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll
0x75a70000 135168 MSVFW32.dll C:\WINDOWS\system32\MSVFW32.dll
0x7c9c0000 8482816 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll
0x77f60000 483328 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll
0x5d090000 630784 COMCTL32.dll C:\WINDOWS\system32\COMCTL32.dll
0x4fdd0000 1728512 d3d9.dll C:\WINDOWS\system32\d3d9.dll
0x6d990000 24576 d3d8thk.dll C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 32768 VERSION.dll C:\WINDOWS\system32\VERSION.dll
0x73f10000 376832 DSOUND.dll C:\WINDOWS\system32\DSOUND.dll
0x76390000 118784 IMM32.dll C:\WINDOWS\system32\IMM32.dll
0x77120000 569344 OLEAUT32.dll C:\WINDOWS\system32\OLEAUT32.dll
0x71ab0000 94208 WS2_32.dll C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll
0x629c0000 36864 LPK.DLL C:\WINDOWS\system32\LPK.DLL
0x74d90000 438272 USP10.dll C:\WINDOWS\system32\USP10.dll
0x773d0000 1060864 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x57800000 356352 wdrvtask.dll C:\WINDOWS\system32\wdrvtask.dll
0x59a60000 659456 DbgHelp.dll C:\WINDOWS\system32\DbgHelp.dll
0x76bf0000 45056 psapi.dll C:\WINDOWS\system32\psapi.dll
0x5ad70000 229376 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll
0x74720000 311296 MSCTF.dll C:\WINDOWS\system32\MSCTF.dll
0x76ee0000 245760 rasapi32.dll C:\WINDOWS\system32\rasapi32.dll
0x76e90000 73728 rasman.dll C:\WINDOWS\system32\rasman.dll
0x5b860000 348160 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 192512 TAPI32.dll C:\WINDOWS\system32\TAPI32.dll
0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll
0x76c30000 188416 WINTRUST.dll C:\WINDOWS\system32\WINTRUST.dll
0x77a80000 610304 CRYPT32.dll C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 73728 MSASN1.dll C:\WINDOWS\system32\MSASN1.dll
0x76c90000 163840 IMAGEHLP.dll C:\WINDOWS\system32\IMAGEHLP.dll
0x72d20000 36864 wdmaud.drv C:\WINDOWS\system32\wdmaud.drv
0x72d10000 32768 msacm32.drv C:\WINDOWS\system32\msacm32.drv
0x77bd0000 28672 midimap.dll C:\WINDOWS\system32\midimap.dll
0x73ee0000 16384 KsUser.dll C:\WINDOWS\system32\KsUser.dll
0x755c0000 188416 msctfime.ime C:\WINDOWS\system32\msctfime.ime
0x06990000 2904064 xpsp2res.dll C:\WINDOWS\system32\xpsp2res.dll
0x68000000 221184 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll
0x769c0000 737280 userenv.dll C:\WINDOWS\system32\userenv.dll
0x75e60000 77824 cryptnet.dll C:\WINDOWS\system32\cryptnet.dll
0x722b0000 20480 SensApi.dll C:\WINDOWS\system32\SensApi.dll
0x4d4f0000 364544 WINHTTP.dll C:\WINDOWS\system32\WINHTTP.dll
0x76f60000 180224 WLDAP32.dll C:\WINDOWS\system32\WLDAP32.dll
0x76fd0000 520192 CLBCATQ.DLL C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 806912 COMRes.dll C:\WINDOWS\system32\COMRes.dll
0x4f680000 2125824 dxdiagn.dll C:\WINDOWS\system32\dxdiagn.dll
0x74ef0000 32768 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll
0x75290000 225280 wbemcomn.dll C:\WINDOWS\system32\wbem\wbemcomn.dll
0x74ed0000 57344 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll
0x75690000 483328 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll
0x76080000 413696 MSVCP60.dll C:\WINDOWS\system32\MSVCP60.dll
0x767a0000 77824 NTDSAPI.dll C:\WINDOWS\system32\NTDSAPI.dll
0x76f20000 159744 DNSAPI.dll C:\WINDOWS\system32\DNSAPI.dll
0x73760000 307200 ddraw.dll C:\WINDOWS\system32\ddraw.dll
0x73bc0000 24576 DCIMAN32.dll C:\WINDOWS\system32\DCIMAN32.dll
0x6d910000 462848 D3DIM.DLL C:\WINDOWS\system32\D3DIM.DLL
0x07f30000 921600 nvapi.dll C:\WINDOWS\system32\nvapi.dll
0x77920000 995328 SETUPAPI.dll C:\WINDOWS\system32\SETUPAPI.dll
0x77690000 135168 NTMARTA.DLL C:\WINDOWS\system32\NTMARTA.DLL
0x71bf0000 77824 SAMLIB.dll C:\WINDOWS\system32\SAMLIB.dll
0x07ef0000 28672 ctagent.dll C:\WINDOWS\system32\ctagent.dll
dateline= Wrote:Call stack:
(Debug information (.pdb files) appears to be absent).
0x0000:0x00000000 .
Stack data: (ESP is 0x08e5ff6c)
0x08e5fdec f0ee2200 a7b2f177 5508014a 00000000 00002400 00000000 c812f177 9d98917c
0x08e5fe0c 9864f107 e0ee2200 99eb0100 05000000 20ee2200 ecee2200 9cf52200 20e9907c
0x08e5fe2c 6000917c ffffffff 5d00917c ac04917c 00002400 00000000 60042800 00ef2200
0x08e5fe4c 8204917c 60042800 00000000 3cef2200 31b8f177 18ef2200 00000000 00000000
0x08e5fe6c 00000000 00000000 00000000 00000000 00000000 5508014a 00000000 1d6ef177
0x08e5fe8c 0a6ff177 5508014a 00000000 5508014a 00000000 00000000 01000000 00000000
0x08e5feac 64ef2200 716ef177 5508014a 00000100 f0200000 6bf60b10 5508014a 20f02200
0x08e5fecc 00000000 00000000 00000000 50010000 00000000 ecef2200 00000000 34000000
0x08e5feec 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x08e5ff0c 00000000 ea201b10 50010000 ecef2200 34000000 e8f22200 ecf22200 2cf12200
0x08e5ff2c 00000000 da430600 02000000 343e0300 5c210000 01000000 00000000 00000000
0x08e5ff4c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x08e5ff6c 00000000 18032f00 86c00000 12000000 00000000 c5eb4a02 00020000 80010000
0x08e5ff8c 00000000 c0701910 00000000 00000000 00000010 00000000 11000100 15009001
0x08e5ffac 00000000 e0503010 ecffe508 29b7807c 00000000 00000100 55080148 00000000
0x08e5ffcc 0080fa7f 050000c0 c0ffe508 90fbe508 ffffffff d89a837c 30b7807c 00000000
Instruction data is not readable -- Unable to get the EIP.
I had to make all these posts to fit the log in. Sorry
Which solutions have you tried so far and what are your system specs? Have it worked before on your computer?
By giving this information, I should be able to do a better search and hopefully get the solution faster.
I've recently formatted C: and reinstalled XP. Previous OS was a swedish XP, I think it was Home. Current is XP Pro SP3 in English. The game worked before I formatted.
I've made sure to update drivers for graphics, audio and keyboard. I've tried restarting the computer and turning off all forced settings in the graphics driver. I've also tried reinstalling Sims with all expansions and making sure I deleted all files and folders left behind in My Docs and Program Files. I've tried starting several different expansions and they all crash in the same way. I've made sure all tests in dxdiag work fine.
EDIT: I've also patched every single expansion and the game to the latest v before installing the next expansion. I installed them in chronological order.
EDIT2: Uninstalled everything after trying to disable the minimizing thing mentioned below. Installed only Sims 2 core game, still crashes the same, only now I don't get the BONK sound and my Wallpaper temporarily disappears until i change it or do something else (logging in and out etc.) Also, split second of blue is gone, not it's just a split second of black and then CTD. I then patched it and nothing changed. It's also ceased to create crash logs in My Documents\EA Games\The Sims 2\Logs
System specs:
Nvidia GeForce 7900 GTX
AMD Athlon 64 X2 Dual Core Processor 5000+ 2.61 GHz
2 GB RAM
I do have one very small hunch. I used an older graphics driver that I've already replaced to make Windows windows minimize and maximize instantly. Can't turn it off without reverting back to that, but the chances of that making the game crash are so small I'd rather wait and see what you think.
Thanks for caring/helping : D
Is the game a Swedish version or English version? There's sometimes a compatibility issue between the OS and the game if they are from different regions.
I lost my discs a long time ago, I think I actually lent them to my nephew, so the installer I'm using is a Japanese/English/Korean 4-cd version I got off the net. I've installed TS2 in English. (I don't even know any Japanese or Korean)
EDIT: I also had a revelation of sorts moments ago. It could be my motherboard that's messing things up. I'll take the long story.
Last time I played Sims 2 on this computer was actually some months ago, but the computers motherboard ceased to function and we sent it to HP to have it replaced. They replaced it with a newer model, one which I have no idea of the model or manufacturer, but after the format I decided not to play Sims for several months because they wiped my saves in the process. I recently formatted and reinstalled Windows as stated earlier and for some reason my urge to play Sims returned. Since this is the first time I've tried to start TS2 since the motherboard replacement, that's probably the culprit. But I have no idea what to do about it: Update drivers? BIOS? How do I find the right one?
Well, it sounds like that might be what caused it, but I have no idea on how to make it work. So then it most likely is your processor/motherboard (the two are connected), maybe even the graphics card (It could be so many things, depending on how everything is connected xD) that could be causing the problem. I would talk to HP support and see if you can get anywhere with them.
I know HP screwed my laptop up and I couldn't play TS2... but that's because my graphics card went to crap and Best Buy (whom the warrenty was under), didn't even know how to fix my fans, let alone my graphics card.
Yeah, something obviously isn't stable about that rig. Yesterday I was play Modern Warfare 2 and for some reason, suddenly night vision decided to start working, as well as the laser pointer. They never worked before without too many graphical glitches that you'd be able to see nothing.
Edit: It works now. I uninstalled all nvidia drivers and installed again the ones HP provide on their site.
Oh good ^_^ Those gosh darn drivers